The ICO has legal powers to ensure that organisations comply with the requirements of the Privacy and Electronic Communications Regulations. It is important to note that these powers are focused on ensuring that organisations meet the obligations which these regulations impose.
25 September 2008
The Information Commissioner’s Office has taken enforcement action against the Liberal Democrats after finding the party in breach of the Privacy and Electronic Communications Regulations. This follows an investigation by the ICO into the party’s use of automated phone calls.
View PDF of the Liberal Democrats enforcement notice
30 June 2008
Weatherseal Holdings Ltd - The ICO served an enforcement notice after the company failed to comply with an undertaking previously obtained from them to comply with the Regulations.
View PDF of the Weatherseal Holdings Ltd enforcement notice
6 February 2008
Recovery Services Ltd - The ICO served an enforcement notice following numerous complaints about unsolicited faxes sent in breach of the Regulations.
View PDF of the Recovery Services Ltd enforcement notice
25 January 2008
SBP Ltd, trading as Europlas - Numerous complaints were received at both the ICO and the Telephone Preference Service. An ICO investigation found Europlas to be in breach of the Privacy & Electronic Communications Regulations. The Information Commissioner required the company to sign a formal undertaking to cease making unsolicited marketing calls in breach of the Regulations.
SBP Ltd, trading as Europlas undertaking
14 November 2007
Acorn Business Finance Ltd, trading as Acorn Debt Recovery - The ICO served an enforcement notice following numerous complaints about unsolicited faxes sent in breach of the Regulations.
Acorn Business Finance Ltd enforcement notice
7 September 2007
Clear Debt Solutions Ltd - The Commissioner served an Enforcement Notice after the company failed to comply with an undertaking previously obtained from them to comply with the Privacy Regulations.
Clear Debt Solutions Ltd enforcement notice
30 August 2007
Weatherseal - Numerous complaints were received at both the ICO and the Telephone Preference Service. An ICO investigation found Weatherseal to be in breach of the Privacy & Electronic Communications Regulations. The Information Commissioner required the company to sign a formal undertaking to cease making unsolicited marketing calls in breach of the Regulations.
Weatherseal undertaking
15 August 2007
Space Kitchens & Bedrooms - Following numerous complaints, an ICO investigation found Space Kitchens & Bedrooms to be in breach of the PECR Regulations. The company agreed to sign an undertaking to cease breaching the Regulations.
Space Kitchens & Bedrooms undertaking
14 August 2007
A Letter of Understanding exists between the ICO and
OFCOM - The purpose of this is to enable both organisations to use resources most effectively, strengthen mutual cooperation and adopt recognised good regulatory practice.
Letter of Understanding between the Office of Communications and the Information Commissioner's Office
24 July 2007
ADC Organisation Ltd - The Commissioner served an Enforcement Notice after the company failed to comply with an undertaking previously obtained from them to comply with the Privacy Regulations.
ADC Organisation Ltd enforcement notice
10 July 2007
H. Morris & Co Ltd, trading as Homestyle Kitchens & Bedrooms - An Enforcement Notice was served on the company following their continual breaching of the Privacy Regulations.
H. Morris & Co Ltd enforcement notice
29 June 2007
Clear Debt Solutions Ltd - A large number of complaints have been received from members of the public by both the ICO and the Fax Preference Service regarding the receipt of unsolicited direct marketing faxes having been sent from Clear Debt Solutions Ltd, in breach of Regulation 20 of the Privacy & Electronic Communications (EC Directive) Regulations 2003. Following an investigation into the matter, a Director of the company agreed to sign an undertaking to ensure the company's future compliance with the Regulations.
Clear Debt Solutions Ltd undertaking
1 June 2007
Satellite Direct UK Ltd and Satcover Ltd - Following an investigation by the ICO, Satellite Direct UK Ltd and Satcover Ltd, both of Hove, East Sussex, were found in breach of the Privacy and Electronic Communications Regulations after making unsolicited marketing calls using an automated calling system. As a result the Information Commissioner has required the two organisations to sign formal undertakings to stop making unsolicited marketing calls in breach of the Regulations.
SatCover Ltd undertaking
Satellite Direct UK Ltd undertaking
25 May 2007
LCI Travel - After a number of complaints were received at the ICO, an investigation found LCI Travel to be in breach of the Privacy and Electronic Communications Regulations. The Commissioner required the organisation to sign a formal undertaking to cease making unsolicited marketing calls in breach of the Regulations.
LCI Travel undertaking
6 May 2007
ADC Organisation Ltd - Since April 2006 the ICO have received numerous complaints regarding the receipt of unsolicited direct marketing faxes from ADC Organisation Ltd, in breach of Regulation 20 of the Privacy & Electronic Communications (EC Directive) Regulations 2003.
Following an investigation into the matter, a Director of the company agreed to sign an undertaking to ensure the company's future compliance with the regulations. ADC Organisation Ltd. undertaking
18 December 2006
Carphone Warehouse Group PLC - Carphone Warehouse Group PLC signed a legal undertaking in agreement with the ICO to stop making unsolicited direct marketing calls to individuals without their consent. This legally binding agreement follows a number of complaints about breaches of the regulations, which were made to us and the Telephone Preference Service (TPS).The agreement means that Carphone Warehouse cannot make calls for direct marketing purposes to people who are registered with the TPS or to individuals who have specifically told the company that they do not wish to receive direct marketing calls.
Following advice given by the Council on Tribunals, it is the Commissioner’s usual practice to serve a preliminary enforcement notice prior to serving an enforcement notice. This is not part of the statutory enforcement process; rather it is clear indication of the Commissioner’s intention to serve such a notice.
Carphone Warehouse Group PLC undertaking
6 December 2006
PECR enforcement notices were served on:
Bowater Home Improvements Limited
Bowater Windows Limited
IDT Direct Limited
Staybrite Windows Limited
Zenith Windows Limited
You can also read about previous enforcement action taken earlier in 2006.